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Elimination of the error «The site can't be reached»

"The site can't be reached" many users complain about such a sudden error when trying to get to their favorite site. As a result of what this problem arose, we will try to describe what actions have been taken to solve it further.

The main reasons for this error

In fact, problems with access to a particular site are much more common than the average person suggests. The cause of the error can be a variety of factors, from physical damage to equipment, to commonplace software failures. In a specific case, you should pay attention to the following options:

  • The server on which the site is located does not return a response to the request.
  • The DNS settings have failed.
  • Access is blocked by a firewall.
  • An error occurred while connecting to the proxy server.
  • The Hosts file was attacked by malware.
  • The provider has blocked access to the site.

We fix the error and resume access to the site

The first step is to make sure that the problem is not with the network hardware. Reconnect the cables, reboot the router. If the error persists, most likely the problem lies in the system settings. Here it is important to turn your gaze to the proxy server and Windows firewall, these two are still those who like to create problems out of the blue. Depending on the OS version, solutions may look like the following.

Eliminate the error on Windows 10

For the purpose of anonymity, some users additionally use proxy servers to access the global network. It is very easy to check the option.

  1. We need Windows settings, which can be easily accessed through the “Start” menu.


  2. Among the many settings, we are interested in the "Network and Internet" section.


  3. The settings window is divided into two parts, the left part with navigation and the right part directly with the settings. We are looking for the subsection "proxy" or "proxy server" in the list, in which we need to turn off everything related to network settings.



  4. After completing the maneuvers, we check the availability of access to the site.

Anonymity is not always a bad thing, and the purpose of using a proxy is to get to a site, which, for example, can be blocked for access from your region. Sometimes the desire of the system to protect the user plays a disservice and the firewall becomes the fault of the blocking. Checking this option looks like this.

  1. In the search box, we type the request for the firewall, smart Windows will immediately highlight the application that needs to be launched to check the settings.


  2. The firewall window, like the window of the "Network and Internet" section, is divided into two parts, navigation and settings. We are interested in the link "Turning Windows Defender Firewall on or off". Here we need to disable all active protection parameters, first for the private network, and then for the public one. The defender will issue warnings not to do this, they say it is dangerous for the system, but we remember that he can be our problem.



  3. All that remains is to check access to the previously blocked site.

Eliminate the error on Windows 7, Windows 8

At its core, checking proxy settings in the Windows family differs only in the visual interface, which has undergone changes in version 10, in earlier versions of the operating system, such as 7, 8, this can be done like this.

  1. Let's use the Windows search bar, in which we write a request for the properties of the browser, by the way, this method works in Win10 too. In the results window, launch the "Internet Options" control panel.


  2. The window is divided into tabs with settings, where we select "Connections" and press the "LAN settings" button, which is responsible for opening an additional window "Configure local network settings".


  3. We remove all the checkboxes and unforgettable save the settings by clicking on the "OK" button in the additional and main windows.


  4. Let's go to see the result.

Except in rare cases, the procedure for making changes to Windows settings and parameters preserves inheritance for different generations of the operating system, this also applies to firewall settings. Therefore, the procedure for checking the defender is the same for versions 7, 8 and 10, it is described in detail above in the version for Win10.

Proxifier - convenient application proxification

If you use a proxy server to access the Internet, it is not always possible to check its performance with standard operating system tools. The best option is to use third-party software, which is Proxifier.

Proxifier was designed specifically for the use of proxy servers, without changing the operating system settings. A program is especially useful for checking the functionality of the proxy IP address you are using.

  1. The program has a 30-day trial period, you just need to download it and install it on your personal computer.
  2. After launch, we do a quick setup. In the "Profile" menu, select "Proxy Servers" to open the settings window.


  3. Add our proxy to the program, for this click "Add ..."


  4. In the fields, enter the IP address of our proxy server, port, you



We select the network connection protocol and confirm the authentication with a daw. We confirm the saving of the settings and wait for the test results. If a low-quality proxy is used, we will receive a window with an error and information about the problem.